Technical Support Contact Form
Please read our Frequently Asked Questions before contacting technical support.
If you are an active Bronze Maintenance Plan customer, please submit the following form to contact a technical support representative. To purchase a single telephone inquiry, please click here.
Customer Service Questions
For product registration and license transfer inquiries, please contact a customer service representative at +1 (858) 320-0387 or email customerservice@madcapsoftware.com.
Please read our Frequently Asked Questions before contacting technical support.
If you are an active Bronze or Platinum Maintenance Plan customer, please submit the following form to contact a technical support representative or call +1 (858) 320-0387 and select Option 2.
Customer Service Questions
For product registration and license transfer inquiries, please contact a customer service representative at +1 (858) 320-0387 or email customerservice@madcapsoftware.com.
Please verify your key was entered correctly.
This key can be found on your sales receipt or in your order confirmation email.
If you do not have a maintenance plan and would like to contact a technical support representative,
you can purchase a single telephone inquiry here.
NON-TECHNICAL INQUIRIES CAN BE DIRECTED TO THE FOLLOWING:
- For sales inquiries: Sales@MadCapSoftware.com
- For customer service inquiries: CustomerService@MadCapSoftware.com
If you do not have a maintenance plan and would like to talk to a MadCap Software technical support representative, you can purchase a single incident inquiry. Buy Now
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